Smartphone cum App Tester

Course Summary

The ITI trade Smartphone Technician Cum App Tester, powered by the NCVT, is a job-oriented program suitable for both government and private sector employment. This trade is highly effective for self-empowerment and meets the industrial requirements of both Indian and international markets.

The Smartphone Technician Cum App Tester trade is a newly designed course under the Craftsman Training Scheme (CTS), with a duration of six months. The curriculum is divided into two main areas: the Domain area, which includes Trade Theory and Trade Practical for professional skills and knowledge, and the Core area, which covers Employability Skills for essential life skills. Upon successful completion of the program, trainees receive the National Trade Certificate (NTC) from NCVT, which is recognized globally.

Eligibility Criteria

The candidates, who are looking forward to pursuing the course of ITI welder must make sure that they are eligible enough as per the specified criteria. One can find the criterion of eligibility below:-

  • The candidates must have qualified their 10th with a minimum of 50% with any recognized board.
  • The age of the candidates must be between 16 to 28 years at the time of admission.

Documents Required


The ITI Smartphone Technician Cum App Tester syllabus is structured to provide comprehensive training in both technical skills and employability skills, aligning with industry requirements. Here is a detailed overview of the syllabus:

Domain Area

Trade Theory

  1. Introduction to Smartphones:
    • Overview of smartphone technology and components.
    • History and evolution of smartphones.
  2. Hardware Components:
    • Detailed study of smartphone hardware parts: processors, memory, display, battery, sensors, etc.
    • Function and troubleshooting of each component.
  3. Software Components:
    • Operating systems (Android, iOS, etc.).
    • Basic understanding of firmware and software updates.
  4. Smartphone Repair and Maintenance:
    • Common faults and their rectification.
    • Use of tools and equipment for repair.
    • Techniques for soldering, desoldering, and reworking.
  5. App Testing Fundamentals:
    • Basics of mobile application testing.
    • Types of testing: functional, usability, performance, security, etc.
  6. Network and Connectivity:
    • Mobile network technologies (2G, 3G, 4G, 5G).
    • Wi-Fi, Bluetooth, NFC, and other connectivity options.

Trade Practical

  1. Hardware Repair and Troubleshooting:
    • Dismantling and assembling smartphones.
    • Diagnosing and repairing hardware issues.
    • Replacing defective parts.
  2. Software Installation and Troubleshooting:
    • Flashing firmware and operating system.
    • Resolving software-related issues.
  3. Testing Mobile Applications:
    • Setting up test environments.
    • Executing test cases and reporting bugs.
    • Using testing tools and frameworks.
  4. Network and Connectivity Setup:
    • Configuring and troubleshooting mobile networks.
    • Setting up and testing Wi-Fi, Bluetooth, and other connections.

Core Area

Employability Skills

  1. Communication Skills:
    • Effective verbal and written communication.
    • Technical English for smartphone technicians.
  2. Basic IT Skills:
    • Computer fundamentals.
    • Internet usage and software applications.
  3. Entrepreneurship Skills:
    • Basics of starting and managing a business.
    • Financial literacy and business planning.
  4. Environmental Education:
    • Understanding the environmental impact of electronic waste.
    • Sustainable practices in smartphone repair and maintenance.
  5. Safety and First Aid:
    • Workplace safety protocols.
    • First aid practices for common injuries in the workshop.

Additional Areas

  1. Customer Service:
    • Handling customer inquiries and complaints.
    • Maintaining customer satisfaction and service quality.
  2. Advanced Technologies:
    • Introduction to emerging smartphone technologies and trends.
    • Overview of future developments in the smartphone industry.


Upon successful completion of the training program, students are awarded the National Trade Certificate (NTC) by the NCVT, which is recognized globally. This certification validates their skills and knowledge, making them eligible for various employment opportunities in both national and international markets.

This comprehensive syllabus ensures that students are well-prepared to meet the demands of the smartphone industry, equipped with both technical expertise and essential life skills.


Career Options and Job Prospects

Graduates of the ITI Smartphone Technician Cum App Tester program have a range of career opportunities available to them, thanks to the comprehensive training in both hardware and software aspects of smartphone technology. Here is an overview of potential career paths:

Career Opportunities

1. Smartphone Repair Technician

  • Role: Diagnose and repair hardware and software issues in smartphones.
  • Employers: Mobile repair shops, service centers, and electronics retailers.
  • Responsibilities: Troubleshoot hardware problems, replace defective components, update software, and provide maintenance services.

2. Mobile App Tester

  • Role: Test mobile applications to ensure they function correctly and meet user requirements.
  • Employers: Software development companies, IT firms, and freelance opportunities.
  • Responsibilities: Execute test cases, report bugs, conduct performance and usability testing, and use testing tools and frameworks.

3. Customer Support Executive

  • Role: Provide technical support and assistance to smartphone users.
  • Employers: Smartphone manufacturers, telecom companies, and technical support firms.
  • Responsibilities: Handle customer inquiries, troubleshoot issues over the phone or online, and ensure customer satisfaction.

4. Network and Connectivity Specialist

  • Role: Focus on setting up and troubleshooting mobile network and connectivity issues.
  • Employers: Telecom companies, IT support firms, and network service providers.
  • Responsibilities: Configure mobile networks, troubleshoot connectivity problems, and ensure optimal network performance.

5. Sales and Service Associate

  • Role: Assist customers with purchasing and servicing smartphones.
  • Employers: Electronics retail stores, mobile shops, and service centers.
  • Responsibilities: Demonstrate product features, handle sales transactions, and manage after-sales service.

6. Entrepreneur

  • Role: Start and manage a smartphone repair and service business.
  • Opportunities: Open your own repair shop, offer mobile repair services, or establish a business for selling and servicing smartphones.
  • Responsibilities: Manage business operations, marketing, customer service, and financial planning.

Advanced Opportunities

1. Technical Specialist

  • Role: Provide advanced technical support and specialized repair services.
  • Employers: Smartphone manufacturers, advanced service centers, and IT consulting firms.
  • Responsibilities: Handle complex technical issues, conduct training for junior technicians, and stay updated with the latest technology trends.

2. Quality Assurance Engineer

  • Role: Ensure the quality and performance of mobile applications and systems.
  • Employers: Software development firms, mobile app companies, and large IT corporations.
  • Responsibilities: Develop and execute test plans, automate testing processes, and collaborate with development teams to enhance app quality.

3. Product Support Engineer

  • Role: Provide in-depth technical support for specific smartphone models or applications.
  • Employers: Smartphone manufacturers, software development companies, and IT service providers.
  • Responsibilities: Work closely with product development teams, address critical technical issues, and assist in product improvement.

Additional Prospects

1. Training Instructor

  • Role: Teach and train new students or employees in smartphone repair and app testing.
  • Employers: Vocational training institutes, IT training centers, and corporate training departments.
  • Responsibilities: Develop training materials, conduct practical and theoretical sessions, and assess student performance.

2. Freelancer/Consultant

  • Role: Offer specialized services on a freelance or consultancy basis.
  • Opportunities: Provide repair services, app testing, or technical support independently.
  • Responsibilities: Manage client projects, provide high-quality service, and maintain a professional network.

Graduates of the ITI Smartphone Technician Cum App Tester program are well-equipped to enter various roles in the rapidly growing smartphone and mobile app industry. With the right combination of technical skills and professional experience, they can achieve significant career growth and success.